Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the Five Stars Green and Clean website (“Website”) and the services provided by Five Stars Green and Clean (“Five Stars Green and Clean”, “we”, “us”, or “our”). By accessing or using our Website and services, you agree to these Terms in full. If you do not agree to these Terms, you may not use our Website or services.

1. Service Description

Five Stars Green and Clean provides residential and commercial cleaning services, including regular maintenance cleaning, deep cleaning, move-in/move-out cleaning, and post-construction cleaning. Our services are subject to availability and may vary based on location and other factors.

2. Booking and Payment

To book our cleaning services, you must provide accurate and complete information, including your contact details, location, and cleaning preferences. Payment for services is due at the time of booking unless otherwise specified. We accept payment by credit card, debit card, or other approved payment methods.

3. Cancellation and Rescheduling

You may cancel or reschedule your cleaning appointment by contacting us at least 24 hours before the scheduled appointment time. Cancellations made less than 24 hours in advance may be subject to a cancellation fee. Five Stars Green and Clean reserves the right to cancel or reschedule appointments due to unforeseen circumstances or events beyond our control.

4. Service Guarantee

We strive to provide high-quality cleaning services that meet or exceed your expectations. If you are not satisfied with our services, please contact us within 24 hours of your cleaning appointment, and we will work to address any concerns or issues promptly.

5. Liability

While we take every precaution to ensure the safety and security of your property during cleaning services, Five Stars Green and Clean shall not be liable for any damages, losses, or injuries arising from our services, except in cases of willful misconduct or gross negligence.

6. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

7. Changes to Terms

Five Stars Green and Clean reserves the right to update or modify these Terms at any time without prior notice. Any changes to these Terms will be effective immediately upon posting on our Website. Your continued use of our Website and services after the posting of revised Terms constitutes your acceptance of the changes.

8. Contact Us

If you have any questions or concerns about these Terms or our services, please contact us at +1 (201) 274 6760.